Contact us

Small independent site, no contact form, no ticket number. Send an email and a person reads it.

Things worth writing to us about:

A sailing here whose price, pier or departure time has changed. Harbor details move more than you would think, and we would rather hear it from you than notice it three months late.
A boat that serves dinner, brunch or drinks on New York Harbor and is not on the site. If it has a real, currently bookable listing page with published departures, send the link.
A question about a sailing that neither the FAQ nor our guides answers.
Anything on the site you think is wrong. Especially that.

What we cannot help with

We cannot take a booking, change a date, cancel a reservation or issue a refund. None of those are ours to touch. Every sailing on this site is sold and operated by somebody else, and your reservation sits with them from the moment you pay.

So if the question is about a booking you have already made, the fastest route is the confirmation email you were sent when you booked. It carries your reference number, the boarding time, the exact pier address and a message button that reaches the people actually holding your table. On a same-day question that is always quicker than us, and on a weather call it is the only channel that can answer.

Two details worth checking on that confirmation before you email anyone: the pier, because Chelsea Piers and Pier 36 are a half-hour apart across town, and the boarding time, which on nearly every boat here opens 45 minutes before departure and closes before the gangway comes up.

Still deciding which boat? The five categories narrow 19 sailings down faster than we can by email, and the FAQ covers how these listings are chosen and where the numbers come from.